In the battle of corporate nerds, the tech support guys need to go – Quartz - Peter Hinssen - The tension between ‘business’ and IT has been around forever, but instead of getting better, it has gotten worse in the last couple of years. The reason is that digital has become ’normality’, and almost everyone now feels at ease with digital technology. In other words, the natural knowledge advantage of the IT department has eroded. To put it bluntly, since everyone and their dog started carrying around iPads, the IT department really lost their advantage on the ‘frontier of technology -- Many IT departments seem stuck in their role as ‘suppliers of technology’. Very few have really stepped up to what the CIO job description is really all about: having a solid impact on how companies are dealing with information. - Many so-called CIO’s limited themselves to supplying their colleagues with copies of Microsoft Office on laptops, and ever so kindly offered them SharePoint servers to store their documents. But very few had a solid influence on how companies deal with content, build up knowledge, and how they could innovate with information.

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http://qz.com/61043/in-the-battle-of-corporate-nerds-the-tech-support-guys-need-to-go/

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